[OFERTA DE EMPLEO] Purchaser Insights & Analytics Analyst

Signing up for the TUI Musement Digital Acceleration Section, and in distinct the Knowledge Science & Analytics workforce, as a Customer Insights & Analytics Analyst you will sign up for a team that will have as its primary goal to use the TUI data sets and mix it with external knowledge streams to produce added and ground breaking worth for business enterprise development, approach optimisation and much more personalised electronic services delivery.

We are open up to apps from other destinations.


There are quite a few approaches for you to get associated:

  • As Consumer Insights & Analytics Analyst you will be accountable for capturing and analysing the voice of our company in a much more present day and digital way. You’ll help the further development of a upcoming oriented Consumer Practical experience Measurement Framework in TUI.
  • Via Organization Intelligence applications, information evaluation, advanced analytics and statistical solutions you will deeply analyse possibilities and hazards close to visitor fulfillment and support TUI Musement in getting progress and differentiation options from a visitor expertise viewpoint. You are going to guidance in further more driving automation and optimization – especially about KPI measurement in the TUI Encounter Centre, for the TUI Electronic Company and across the full client journey.
  • You will aid the success of TUI Musement by means of unique investigate assignments, concentrating on the TUI client, purchaser requirements and pursuits, trends in the space of (electronic) service as very well as in the travel sector. Also you will be choosing the finest suited technique to provide substantial good quality and insightful benefits to travel our enterprise and consumer centricity in just it.
  • Conversation and stakeholder engagement will be portion of your job as you will be responsible for assignments and venture achievement measurement.
  • As a important details and analytics translator you require to be in a position to remodel business requires into concrete knowledge and IT prerequisites in purchase to be ready to empower the Data Technological know-how workforce to establish the info & analytics merchandise that will allow for automation and information self-provider consumption.

There is extra than one way to the ideal healthy – below are some of the excellent matters:

  • A culturally intelligent, exceptional staff participant with intercontinental capability. Self-duty and self-engagement is also essential.
  • Knowledgeable in purchaser and competitor examination, sector and buyer/purchaser investigate, strategic insights or small business analytics
  • Focus on significant high-quality shipping and delivery with the will to problem oneself
  • Analytic and critical wondering expertise and a dedication to bettering high quality and purchaser expertise, with facts self-assistance and automation in intellect.
  • A gifted expert who needs to master, expand and travel their occupation even though spreading smiles across the world
  • Fantastic Know-how of Excel (Pivot tables, vLookup, Filtering) as perfectly as Company intelligence equipment is extremely useful
  • Programming simple techniques (Python or similar) is very beneficial
  • Great expertise about studies and mathematical modelling is hugely valued.
  • Exceptional interaction and presentation expertise, both of those verbal and composed, in English
  • Staying a beneficial workforce member of TUI, the No.1 world wide and socially mindful vacation organization
  • Aggressive salary and rewards
  • TUI Musement operate in over 115 destinations featuring much more career possibilities than any other travel enterprise
  • Build you by operating as component of an worldwide workforce and as a result of our totally free worldwide understanding and progress programme which includes totally free language classes and different Management Development Programmes

TUI Musement is a leading Tours & Pursuits company. It brings together a scalable digital system with regional provider supply, to present excursions, routines, tickets and transfers in a lot more than 50 nations globally. There are in excess of 130,000 ‘things to do’ in all big vacation and town places, which are distributed via B2B partners, by means of the Musement and TUI internet sites and direct to TUI prospects. We also give companies to cruise traces by means of Intercruises Shoreside & Port Solutions in port globally. TUI Musement bought around 10 million excursions, excursions and things to do delivered by our global colleagues located all over the environment and is one of the key development locations of TUI Team.

In 2018, TUI’s Tours & Functions division acquired Musement, a leading traveltech start-up. Following a two-12 months changeover time period, the two turned one particular completely integrated company – acknowledged as TUI Musement – combining the international get to, potent resources and large good quality in-place provider delivery of TUI, with the digital abilities, agile doing the job methodology and start-up frame of mind of Musement.

If you want to know a lot more about why TUI Team is the world’s main tourism team, and our continuing get the job done in the variety & inclusion room, only pay a visit to professions.tuigroup.com